The Therapeutic Mentor provides direct family therapy services to patients and their families as clinically indicated under the direction of the In-home Therapist. Services provided to patients and patient families include behavioral interventions, mentoring, and skills building, as outlined in the patients' treatment plan. These services are provided in the patient's home and/or residential site. Therapeutic Mentor monitors behavioral goals and objectives and provides feedback to the In-home Therapist and treatment team
High School Diploma required, Associates or Bachelors Degree in Allied Health field preferred, experience of at least 2 years in direct care setting in lieu of degree may be considered.
Outpatient or home based social work experience preferred.
Must be proficient with written and verbal communication skills. Must have knowledge of community-based and state agencies with regard to behavioral health services.
Age and Disability:
Must possess knowledge and skills necessary to interact compassionately and appropriately with patients and their families on a regular basis.
Professional demeanor and appearance, as well as the ability to deal tactfully with sensitive situations and maintain patient confidentiality. Must be able to interact effectively with other hospital departments to achieve desired outcome for the patient.
Reports to the In-home Therapist as well as Adolescent Program Manager. Several hospital and community-based contacts and insurance providers.
Position is home based and requires frequent travel. Minimal risk of exposure or other harm.
Minimal physical effort required. Handling light materials and supplies.
Ability to write legibly on both internal and external documents.
Implements Treatment Plan as developed by In-home Therapist and treatment team. Develops goals and objectives each meeting with patient and family members in conjunction with treatment plan goals. Provides therapeutic support to patients and families and ensures goals and objectives are clearly identified and progress documented. Able to provide de-escalation as needed during sessions through therapeutic interventions. Effective conducts 1:1 and family meetings around addressing issues, developing coping skills, anger management skills, and assists in educating patients and families around trigger identification, therapeutic communication, and establishing healthy boundaries.
The Therapeutic Mentor documents each session to ensure clear identification of patient and family progress, compliance with the treatment and safety plans, and overall program compliance. Able to assess and communicate issues or concerns with patients to the
In-home Therapist and Program Manager to ensure appropriate level of care. Attends multidisciplinary team meetings as requested, and provides input to team members regarding psychosocial problems, overall treatment objectives, and treatment and discharge planning for each patient as reflected in written documentation.
The Therapeutic Mentor participates in educational and other activities that helps develop and expand clinical competency in areas of responsibility. Attends and participates in staff meetings. Attends and participates in all mandatory in-services. Attends and participates in voluntary in-services. Assists with the orientation of new staff members. Maintains a record of educational activities. Provides the Human Resources Department with copies of any training, seminars or professional development programs attended.
Adheres to Arbour-Fuller Hospital policies, procedures, and Employee Handbook guidelines. Identifies, initiates and actively supports positive relations with co-workers and all others. Demonstrates conflict resolution skills in the strengthening of inter/intra-departmental working relationships. Facilitates the interaction of co-workers and all others by maintaining open and positive communication. Recognizes and provides input regarding obstacles and/or barriers to the effective delivery of services. Shares knowledge and expertise to assist all in the delivery of quality services. Identifies and supports the delivery of positive customer service. Initiates cooperative efforts to develop mechanisms to support and enhance customer service. Initiates and ensures resolution to customer needs. Conducts all interactions in a confidential, courteous professional and timely manner. Recognizes the needs of patients, families, visitors, physicians and all internal and external customers; adapts communication style as necessary. Provides positive interaction in all service/department contacts.