Mgr Patient Care Services-(RN Required)

Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity — of culture, thinking, learning and leading — is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday.  Vanderbilt's  mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Click Here To View The VUMC Promise of Discovery

Monroe Carell Jr. Children's Hospital at Vanderbilt is one of the nation's leading children's hospitals. We treat and help prevent all health issues ranging from colds and broken bones to heart disease and cancer.

The world-class facilities at Children's Hospital are a testament to our community's dedication to the health of children. Constructed in 2004 and expanded in 2012, our 271-bed hospital is a child-friendly place built on the science of healing.

A building alone does not make a great hospital. Our exceptional medical teams and the generous support of people like you enable us to provide every child who comes to us with the hope of improved health. Children's Hospital is a nonprofit facility. No child who needs our services is denied care on the basis of limited ability to pay.

Many of our doctors and surgeons are nationally recognized researchers who are finding new ways to cure and prevent childhood diseases. Their work preventing and treating premature birth, cancer, heart disease, spina bifida, and many other conditions is an investment in the future. We are at an important crossroads in child health. Our commitment to research and advocacy positions us to bring the promise of good health to children and families in our community and to share that hope with the world.

The Monroe Carell, Jr Children's Hospital at Vanderbilt Department of Care Coordination is a collaborative of highly trained health care professionals that deliberately organizes patient care activities that bridges gaps along the care pathway for children.  The case managers are ultimately responsible for meeting the needs and preferences of patients in the delivery of high quality, high value care, cost effective care across the continuum.  Our department is incorporated within the structure of the Department of Nursing and follows the mission, vision and governance structure set forth by the executive chief nursing officer.

Monroe Carell Jr. Children's Hospital at Vanderbilt is seeking a Manager, Patient Care Services for the Care Coordination Department .  The Manager, Patient Care Services is a leadership role that has comprehensive operational authority and responsibility for designated clinical area(s). Their responsibilities include: fiscal accountability, maintaining quality and regulatory standards, maintaining a high level of patient/family centered care and service, patient and staff satisfaction, program development, managing and developing teams, and ensuring integration with the clinical enterprise. Provides feedback, coaching and mentoring to less experienced peers and other members of the health care team.

ESSENTIAL FUNCTIONS:

• S upervise s and coordinate s training, operations, and other activities for case manager staff .
• Supports case managers on a daily basis, keeping abreast of difficult/complex cases, and coaching, guiding, and assisting as necessary. 
• P rovide s analysis and feedback on process improvement activities, and develops and presents focused educational programs for staff and physicians, both individually and in group settings.
• C ollaborat es in the ongoing re-design and re-engineering of Care Coordination functions , to meet the changing needs and priorities of the organization
• Evaluate s case management staff performance, c oach es and continually assess es learning needs of Case Managers .
• Educate s and serves as a resource for the use of software programs that support care coordination processes.
• Maintain s confidentiality and protects sensitive data at all times, including patient information, proprietary information and personnel information.
• Performs related duties as assigned.