Performs utilization management in accordance with all policies, procedures, regulatory and accreditation requirements, as well as application professional standards.
Evaluates patient progress daily via chart review and/or collaboration with care transitions specialist. Obtains necessary medical reports and subsequent treatment plan requests to conduct ongoing reviews.
Applies evidence based criteria to determine appropriateness of level of care, length of stay, and discharge planning.
Collaborates with physician advisor and/or primary physician on all cases related to level of care and status.
Documents review information in chart, as appropriate.
Acts as financial steward by optimizing the patients medical benefits, as well as optimizing reimbursement.
Ensure Medicare guidelines are followed including facilitation of appeals related to medical necessity or appropriateness.
Analyzes patient records and participates in interdisciplinary collaboration with health care team.
Collaborates with health care team partners, including care transition specialists, care coordinators, physicians, clinicians, payers, non-clinical staff, HIMs, central business office, admissions, patient placement and clinical managers on level of care, identified barriers, reimbursement issues, and other issues related to utilization management activities.
Understands and follows system and facility UM plans.
Works with compliance to ensure documentation meets regulatory requirements.
Participates in interdisciplinary communication related to utilization review issues.
Educates on status. Provides all customers with excellent service experience.