Nurse Navigator, Outpatient Total Joints

Job Title: Nurse Navigator, Outpatient Total Joints

North Pointe Surgery Center (NPSC) is growing! Outpatient Total Joints is a brand-new program starting at our Lebanon NPSC facility. As such, we're adding several new positions including a full-time Outpatient Total Joints Nurse Navigator.

The Nurse Navigator's key responsibilities include: direct patient care, education and comprehensive coordination of patient care, their families and caregivers; eliminate barriers to timely care; facilitate flow-through system; increase patient and provider satisfaction; point of contact with providers and serve as the first point of contact for patients and families.

The ideal candidate must have the desire and ability to work a rotating schedule of day/evening hours, demonstrate friendly communication skills, strong organization and coordination skills, cultural openness, commitment to patient confidentiality, analysis/problem assessments, planning and decision-making skills and meet the qualifications of the position.

Essential Functions

1. Promotes the mission and core values of the OAL Enterprise
2. Adheres to the OAL Enterprise policies and procedures and may assist with educating new staff
3. Ensures that prior to placing the patient into the Outpatient Total Joint Program that a Physician Peer Review has been completed on the case as outlined in the programs Physician Peer Review Policy.
4. Oversees the planning, scheduling, and implementation of Outpatient Total Joint Program and procedures for navigated patients
5. Ensures that the patient has an identified care giver that will be an active participant while the patient is part of the Outpatient Total Joint Program
6. Educates patients and their identified caregiver about the patient's illness or injury, prescribed treatment, and side effects of treatment and how to manage them
7. Conducts mandatory patient and caregiver education sessions no less than twice a month with at least one session in the evening.
8. Assess patients for psychosocial distress and referral to a medical social worker or counselor if more intensive support is needed
9. Answers questions as appropriate and serve as liaison to the physician for additional questions and concerns
10. Addresses tangible barriers to care that may prevent a patient from participating in the Outpatient Total Joint Program.
11. Communicates to physicians if barriers exist so that the patient may have their scheduled procedure performed in an acute setting.
12. Ensures any health information provided is accessible: this may include securing documents printed in the patient's own language or arranging for certified medical interpretation, either in-person or by phone/video conference
13. Functions as a member of an interdisciplinary team to assess, secure, and coordinate appropriate services through the continuum of care
14. Supports the timely scheduling of appointments, diagnostic testing, and procedures
15. Follows established entity policies, procedures, and objectives, continuous quality improvement objectives and safety, environmental, and/or infection control standards.
16. Collaborates with medical providers, patient care staff and clinic management in the planning and implementation of patient and staff education
17. May participate in the orientation, training and evaluation of new staff
18. Designs or participates in the creation of health education materials
19. Completes and reviews the necessary quarterly data to Pennsylvania Department of Health

Benefits We Offer ...

• Competitive salary or hourly wage and bonus program
• Company-paid:
•     Observed Holidays, Paid Time Off, Group Life Ins., AD&D Ins., Long-term Disability, 401(k) & Profit-sharing Plan
• Company/employee-shared:
•     Medical Ins. (Highmark-3 Plans, PPO 500, PPO 1000, HDHP)
•     Health Savings Plan optional for HDHP Ins.
• Voluntary:
•     Dental, Vision, Short-term Disability, Flexible Spending Accounts, Dependent Daycare Spending Accounts, Education Savings Plan, Supplemental Life, Supplemental AD&D
•     Discounts program

Check out our website at www.fixbones.com to learn more about us and apply.

EEO Statement:
OAL and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. OAL and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law.

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For accommodation requests, please contact Human Resources at HR@fixbones.com.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.