Description

The IT Project Manager will liaise with stakeholders across the business. As the Project Manager, you will partner to create, oversee, and implement through completion 2-3 small to medium-sized projects at a time related to imaging. An ideal candidate will be strong in communication and rallying people together. Prior Healthcare IT imaging experience is not necessary but experience with IT-related project management is.

This is a Hybrid Remote role the ideal candidate will work remotely and onsite weekly. You must live within 50- miles of your CCHMC assigned location and in states where CCHMC has an established business presence. Those states presently include Ohio, Kentucky, and Indiana.

REPRESENTATIVE RESPONSIBILITIES

Workflow
Facilitate the process of workflow analysis and improvement. Enable groups to define and understand their current workflows and identify areas for improvement or redesign. Coordinate appropriate technical/application resources to provide a thorough understanding of synthesis of changes to systems and processes. Understand the complexity of change management in a large academic health care institution and guide groups to evaluate options that are meaningful and possible.

Project Management
Develop and manage project plans, timelines, and activities. Facilitate the maintenance of issue lists, build and decision documentation, meeting minutes, agendas, and status reports as well as other tools crucial to project success. Facilitate cross-functional work teams that include internal employees, technical support, operations personnel, vendor consultants, clinicians, hospital administration and end users. Provide regular project updates and status reports for IS management and ensure timely escalation of issues when necessary.

Customer Service
Ensure outstanding end-user support is provided; adhere to and promote continual adoption of change management policies and procedures. Model outstanding customer service behavior, including timely and effective follow-up with customers. Always maintain CCHMC's service standards of being Courteous, Attentive, Respectful and Enthusiastic team members, and Safe (CARES). All other duties as assigned.

Process Improvement
Facilitate the process of technology analysis and improvement. Have ability to enable groups to define and understand their current technology profile and their future needs. Work with IS technical resources to define technical criteria for selection of vendor solutions and coordinate vendor selection process. Acquire domain knowledge in order to facilitate the identification and understanding of key project requirements and issues. Recruit expert resources to ensure state of the art technology is presented and evaluated.

Qualifications

Required:

• Bachelor's degree in a related field
• 2 - 5 years of work experience in a related job discipline

Preferred:

• Prior Healthcare Imaging Project Management experience
• Healthcare IT experience