Clinical Operations Manager  AdventHealth Sports Med & Rehab Palm Coast 

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support
• Pet Insurance*
• Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)
• $5k Sign-on Bonus*
• Be part of a Team of Winning Care that supports  Orlando Magic, Tampa Bay Buccaneers, Daytona International Speedway, Walt Disney World, Dr. Phillips Center for the Performing Arts, Tampa Bay Lightning, Florida Citrus Sports, Orlando Solar Bears, Lakeland Magic, runDisney and Track Shack.

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Monday - Friday 7:00 am - 7:00 pm 

The community you’ll be caring for: Adult and Pediatric Therapy  Patients in our Palm Coast Location

Location: 120 Cypress Edge Drive, Palm Coast, FL 32164

The role you’ll contribute:

When you join our team of over 40 Outpatient Clinics across Central Florida, you will be part of a winning team of experts dedicated to whole-person care to help our patients heal, strengthen and renew.  We serve patients  Orange, Seminole, Osceola, Polk, Volusia, Flagler and Lake Counties with a dedicated Team of therapists, clinicians  and staff  willing to carry on AdventHealth’s mission in the communities we serve.  

As the Clinical Operations Manager, you  will maintain a therapeutic and business management philosophy including program development, labor analysis, standards of practice, staffing needs, process improvement and revenue management.  Oversight of patient care assignment, scheduling and daily operations for successful performance in Team, Service, Clinical, Market and Finance pillars.  As a licensed clinician, may provide direct and indirect patient care to an assigned group of patients in rehabilitation settings as needed.

 The value you’ll bring to the team:

• Monitors staff and equipment needs, revenue, expenses and labor tracking. Establishes plan for variances and monitors results as observed by leadership.
• Acts as a liaison between AdventHealth Sports Med & Rehab, other hospital staff, physicians, patients and/or patient families to investigate, respond and resolve complaints.  Disseminates pertinent information to appropriate staff members as observed by the Director/Senior Manager/Admin leadership.
• Actively participates in the development of staff clinical skills, and customers’ and stakeholders’ satisfaction.  Monitors and develops plans related to customers’ and stakeholders’ satisfaction.
• Systematically monitors process improvement initiatives, documents results and deploys information to staff for appropriate actions.  Supports and facilitates clinical lead role, Clinical Ambassador Program and residencies.
• Hires and orients new staff to assigned area to familiarize them with area processes, equipment, safety and operational plans as demonstrated by staff correctly carrying out patient care according to policies, procedures and protocols.
• Participates in marketing of the Sports Med & Rehab program in hospital, community and to medical personnel as indicated.  Actively engages in activities to improve internal and external awareness of Rehabilitation as a service line.

The expertise and experiences you’ll need to succeed:

Minimum qualifications:

• Bachelors Degree 
• 2 years clinical experience or 1+ year of Clinical Leadership experience
• Active Physical Therapist, Occupational Therapist or Speech Therapist license in the State of Florida
• Active Basic Life Support (BLS) Certification