Manager PICUSUMMARY: This position is accountable for the overall supervision of direct and indirect care of patients and families. Participates in the development, implementation and evaluation of customer service, based on the family-centered care model. Manages human resources including performance and staff development. Manages department performance evaluation activities and facilitates on-going improvements to performance and safety.Our critical care team has received the Beacon Award for Excellence by the American Association of Critical-Care Nurses (AACN) for exceptional patient care and healthy work environment. This is the fourth consecutive de