Serves as a single point of contact for total joint replacement patients and their caregivers to provide resources and assistance with accessing clinical and supportive care services. Promotes optimum clinical outcomes and insures appropriate utilization of covered services by making it easy for the member to receive the services required to treat the members condition(s) and comply with the physicians care plan. Transitions between care settings (e.g. inpatient, outpatient and other settings), cross market coordination, chronic disease management complex case management and promotion of preventive services. Practices professional nursing by the performance of independent nursing functions in accordance w/