Nemours Children's Hospital is seeking a Patient Services Rep II - Outpatient Therapy Services. (FULL-TIME), to join our team. The Patient Services Rep. II is responsible for accurate and timely patient registration and scheduling of appointments for the department. Triage of phone calls to the appropriate staff for responses. Greeting and responding to families and community service providers using customer service standards. Respond to telephone inquiries regarding appointments within 24 hours. Take patient referrals by phone, electronically, walk down, or mail. Enter information in referral log or call back lo