Job DescriptionJOB SUMMARY: On a daily basis the Case Manager Team Lead will ensure safe, timely and appropriate provision of services. Coaches team members to problem solve cases to optimize patients' health, reduce unnecessary care and limit healthcare spending. Monitors team member documentation and data collection to ensure complete, accurate and compliant records. Works collaboratively with the Population Health management team, as well as internal and external stakeholders. May interact with patients or customers ranging in age from infant to geriatric. Position requires coverage on holidays and on back- up call system on weekends. MINIMUM KNOWLEDGE, SKILLS AND ABILIT