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Logan Health

Kalispell, Montana

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Tempe, Arizona

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Ventura, California

Florida International University

Miami, Florida

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SAGE Mental Wellness Center

Any, Georgia

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Lake Isabella, California

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Mojave, California

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Clarvida

Garden Grove, California

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Patient Financial Counselor
SUMMARY: Under the direction of the Patient Accounts Director, handles all incoming calls to customer service line and assists caller with questions and/or concerns regarding their account. Troubleshoots complex billing scenarios. Interacts with other hospital departments, payers, and vendors. Manages account receivable activites to ensure optimal revenuw outcomes and customer experience. EXPERIENCE:Minimum of 2 years in business office setting or customer service required; 3-5 years billing and/or payer experience preferred. SPECIAL SKILLS:Exceptional customer service and communication skills required; effectively deescalates and performs service recovery real-time for patient concerns; excellent judgement skills in handling difficult situations; ability to work in fast-paced environment;


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