Position SummaryThis a full-time position needed at the Mercy-Gilbert location. AHCCCS/HEA processes and application knowledge preferred. Training for this position will be at Phoenix Children’s Main Campus but permanent home will be at the new Mercy-Gilbert facility. Schedule will be Monday - Friday from 9:00am - 5:30pmThis position works with patient families to educate them on applicable insurance benefits and payment options for out of pocket amounts due. For uninsured and underinsured patients, the Family Financial Services Counselor works with the family to assist them in obtaining 3rd party covered through government and/or commercial plans and also walks them through the PCH financial assistance application process. This position provides a