The Social Worker (Service Chief) is responsible for defining the mission and vision of the Service, developing the scope of practice for all social workers, designing a Social Work Service Plan of Care, and assuring implementation of quality improvement measures. The Chief makes independent professional decisions and recommendations and serves as the liaison to other Services or care-lines, other facilities, VISN offices and VHA Central Office. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Licensure: Candidate must be licensed or certified by a state at the advanced practice level, and must be able to provide supervision for licensure. Education: Master's degree in social work (MSW) from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy do not meet this requirement until the school of social work is fully accredited. A doctoral degree in social work may not be substituted for master's degree in social work. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: GS-14 Social Worker (Service Chief)Experience/Education. One year of experience equivalent to the GS-13 grade level. The chief social work service must evidence possession of supervisory and management skills. Experience must demonstrate possession of advanced practice skills in administration, demonstrating progressively more professional competency skills and judgment. May have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. In addition to the experience above, candidates must demonstrate all of the following KSAs: Skill in providing the full range of supervisory duties across multiple service divisions/sections, which would include responsibility for assignment of work to be performed, performance evaluation, selection of staff, and recommendations of awards, advancements, and when appropriate, disciplinary actions. Skill in applying legal, ethical, and professional standards to social work practice. Skill in developing, maintaining, and managing social work services in multiple divisions/sections. Ability to ensure compliance with social work practice, policy, and accreditation standards across the continuum of health care. Skill in providing consultation to facility leadership, managers, and other staff on social work qualification standards, practice, competency, productivity, and continuing education requirements. Skill in administrative oversight to ensure compliance with social work licensure requirements. References: VA Handbook 5005, Part II, Appendix G39 - Social Worker Qualification Standard. The full performance level of this vacancy is GS-14. The actual grade at which an applicant may be selected for this vacancy is GS-14 Physical Requirements: Traveling throughout the medical center is required, as is performing activities involving sitting, walking, and standing, bending and carrying such items as books, papers, and files. In carrying out responsibilities, it may be necessary to travel into the community where he/she conducts interviews with the Veterans, their families, representative of community health and welfare agencies and law enforcement agencies. Must possess current driver's license and be able to drive a government vehicle in carrying out professional duties when deemed necessary. ["Major duties include, but are not limited to the following: Ensures the provision of social work services and/or case management services in a variety of inpatient and outpatient program areas and clinics Oversees all professional social work activities within the medical center ensuring that educational and quality of care functions related to the psychosocial needs of veterans are met Makes decisions regarding work problems presented by subordinate social work supervisors Collaborates with others in negotiating, deciding upon and/or coordinating social work-related changes affecting other programs Advises Care Line Chiefs on problems involving the relationship of social work activities to the various units and programs Makes selections for supervisory and non-supervisory positions, hears group grievances and serious employee complaints, reviews serious disciplinary cases, and disciplinary problems involving key employees Consults with specialists regarding training needs and decides types of training problems related to the identified problems of the supervised wards/units Participates in making major decisions affecting the basic content and character of the operations of programs Identifies requirements which must be expressed in medical facility written policies and procedures, drafts such statements or assigns tasks to subordinates to insure their completion Develops procedures for and ensures the implementation and achievement of the provision of social work services to medical facility patients on inpatient and outpatient programs Performs, or assigns responsibility and reviews, the results of Social Work Service internal evaluation for program effectiveness Develops consistent standard operating procedures required to accomplish clinical care interventions and ensures that they are followed Ensures resource management that includes reviewing and analyzing data pertaining to the psychosocial needs of patients and families Justifies resource needs and develops appropriate requests in line with local policies and procedures Develops and monitors Social Work staff training to ensure that required training is accomplished Establishes and maintains position descriptions for each position in Social Work Service to ensure the existence of accurate, detailed descriptions of all duties performed by staff Rewards appropriate performance in award recommendations from subordinate supervisors of employees in Social Work Service to ensure that high level performance is recognized Counsels employees regarding poor performance or other unsatisfactory situations, takes disciplinary or appropriate action when necessary Monitors social work compliance with licensure as required by VA qualification standards Briefs management orally and in writing on a regular basis concerning matters related to Social Work Service Functions as a consultant on social work practice and collaborates with staff of other disciplines Ensures the compilation and dissemination of social work quality management findings, actions, and outcomes to social workers, medical center staff and leadership personnel Work Schedule: Monday through Friday, 8:00 am to 4:30 pm Telework: Not Available Virtual: This is not a virtual position. Position Title/Functional Statement #:Chief Social Work Service/PD000000 Financial Disclosure Report: Not required Relocation/Retention Incentive: May be authorized"]
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.
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